Privacy Policy
Carbon Cybernetics Pty Ltd is part of the Carbon Cybernetics Group which includes Carbon Cybernetics Pty Ltd and Carbon Cybernetics Group Limited. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Carbon Cybernetics collects the following data:
Personal identification information (Name, email address, phone number, etc.)
If you are a clinician or health service provider, we may collect additional information about you such as the type of services that you provide.
Under certain circumstances, personal information including medical information that you supply (for example, if you are a patient enquiring about clinical trials and you volunteer personal information).
How do we collect your data?
You directly provide Carbon Cybernetics with most of the data we collect. We collect data and process data when you:
Register online, make an inquiry, or place an order for any of our restricted information, products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Carbon Cybernetics may also receive your data indirectly from the following sources:
Caller ID when you call us.
In online meetings such as zoom, meetings may be recorded with your express permission.
How will we use your data?
Carbon Cybernetics collects your data so that we can:
Process your order or enquiry and manage our relationship with you.
Email or otherwise contact you with information or invitations that we think you will find relevant.
If required, to ensure that our interactions with you are appropriately secure.
If you agree, Carbon Cybernetics will share your data with our partner companies so that they may contact you about related commercial matters or in the case of patients, for opportunities to participate in clinical trials, or to undertake clinical trials that you have enrolled in.
University of Melbourne
St. Vincent’s Hospital
RMIT University
Gezell Corporation
If we are entering or considering entering into a commercial transaction with you, Carbon Cybernetics may send your data to, and also use the resulting information from, credit reference agencies to inform our exposure to risks.
How do we store your data?
Carbon Cybernetics securely stores your data on our secure cloud-based services that is secured in protected repositories and secured by systems at least as secure as we apply to our own proprietary information.
Carbon Cybernetics will keep your personal data for 7 years unless longer is required by duly authorized authorities. Once this time period has expired, we will delete your data by irrevocably deleting it.
Marketing and Clinical Trials
Carbon Cybernetics would like to send you information about products and services of ours that we think you might like, including forthcoming clinical trials, as well as those of our partner companies.
University of Melbourne
St. Vincent’s Hospital
RMIT University
Gezell Corporation
If you have agreed to receive marketing or clinical trials information, you may always opt out at a later date.
You have the right at any time to stop Carbon Cybernetics from contacting you for marketing or clinical trial purposes or giving your data to other members of the Carbon Cybernetics Group.
If you no longer wish to be contacted for marketing or clinical trial purposes, please contact us.
What are your data protection rights?
Carbon Cybernetics would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Carbon Cybernetics for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Carbon Cybernetics correct any information you believe is inaccurate. You also have the right to request Carbon Cybernetics to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Carbon Cybernetics erase your personal data, under certain conditions. If you would like to make a request or erasure, please download this form and send it to ju*************@ca***************.com.
The right to restrict processing – You have the right to request that Carbon Cybernetics restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Carbon Cybernetics’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Carbon Cybernetics transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the contact form at www.carboncybernetics.com
Or write to us: C/- SGC Level 1, 180 Albert Road South Melbourne Victoria Australia 3205
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org.
How do we use cookies?
Carbon Cybernetics uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Carbon Cybernetics uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Performance – Carbon Cybernetics uses these cookies so that we are able to ensure that our website gives you the best performance experience available.
Advertising – Carbon Cybernetics uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Carbon Cybernetics sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Carbon Cybernetics website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Carbon Cybernetics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 July 2023.
How to contact us
If you have any questions about Carbon Cybernetics’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
contact us via the contact form at carboncybernetics.com
Or write to us: C/- SGC Level 1, 180 Albert Road South Melbourne Victoria Australia 3205
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Carbon Cybernetics has not addressed your concern in a satisfactory manner, you may contact the Office of the Victorian Information Commissioner: www.ovic.vic.gov.au/privacy/for-the-public/privacy-complaints/
